A claims-handling company, headquartered in New York and London, that pairs claims experts with AI to settle insurance claims quickly and fairly.
ClaimSorted is a digital claims administrator, which is a company that handles insurance claims on behalf of insurers. It combines a claims team with its own AI-driven platform and AI agents, so that people who make a claim get a clearer, quicker experience while insurers spend less time and money managing claims. It was backed early by Y Combinator, the well-known start-up programme.
It was founded in 2024 by Pavel Gertsberg and German Mikulski. Gertsberg started his own insurer and found that the outside claims handlers it relied on let claims drag on for months and gave inconsistent updates, and he concluded the model itself was broken. The company says it wants to help insurers deliver "fast, fair and cost-effective" claim outcomes, and its founders see a claim as a key moment in the customer relationship rather than just a cost to manage.
ClaimSorted is described as headquartered in New York and London, and it has advertised London roles in operations, complaints handling and engineering. It says it works with more than 20 insurers across the US, UK and Europe, and serves tens of thousands of policyholders. We did not find the London office address or the number of staff in the UK. Because it is a young company, its public information is limited.
On people, Gertsberg has said he looks for "visionaries, not mercenaries" and wants team members who might one day start their own companies. That is his own description of the hiring approach. Job listings point to a mix of roles: ops and strategy, complaints specialists, founder associate, forward deployed engineer, product engineers and a founding account manager. That combination, with claims experts working alongside software teams, suggests a fast-moving place where people take on a lot early.
It is a good company to watch if you are interested in how AI is changing everyday services. Claims are where people actually experience insurance, so improving them has a clear benefit. Check ClaimSorted's own site for its current description, as we could not read it directly. Its Y Combinator listing and job posts are the best public places to see how it describes the roles and the team. The company is only a couple of years old, so expect roles to change quickly.
Website: claimsorted.com
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