The UK sales and service arm of DMG MORI, a global machine tool maker, with a headquarters, showroom and technical centre in Coventry.
DMG MORI is the name of the machine tool group created by the German company DMG (formerly Gildemeister) and the Japanese company Mori Seiki. In the UK, the business sells, installs and services the machines. These are milling, turning and multi-axis machines that cut metal and other materials into precise parts for industries such as aerospace, automotive, medical and energy. A trade article from 2012 said the combined range had more than 450 machine variants, and named lines such as the DMU 5-axis machining centres and the NLX turning centres.
The two companies announced their collaboration on production, purchasing, machine development, sales and service in March 2009. The same article reported that Mori Seiki had over 4,000 employees globally and Gildemeister more than 6,000, with a combined research and development team of nearly 1,000 engineers. We found no formal mission statement. The UK managing director, Steve Finn, said then that "innovation is critical with our type of product" and that for Mori Seiki, worldwide, 60% of customers are companies with 50 or fewer employees. These facts are from 2012 and 2013 and the people may have moved on.
The UK headquarters is at Siskin Parkway East, near Coventry airport. The building covers 3,189 square metres, including a 1,225 square metre showroom, and the UK operation worked from it from 1 June 2012. A second article describes a grand opening with over 550 guests, a dedicated measuring room set up with Hexagon, and secure areas where customers can develop confidential processes. We could not verify from first-party pages whether the company is still based in the same building.
The company described itself as having about 100 staff at Coventry, including around 30 service engineers, and said its UK sales force was split into 15 territories. It offered 24-hour telephone support for the life of the machine, with no premium-rate numbers, and used a 15-member customer advisory council to gather feedback. It named partnerships with the Advanced Manufacturing Research Centre in South Yorkshire, the Manufacturing Technology Centre in Coventry, Warwick Manufacturing Group and Sandvik Coromant. These are the company's own claims from 2012 to 2013.
Work in a business like this includes sales engineering, applications and programming, service engineering, spare parts and logistics, training, marketing and customer support. If you like machines, problem solving and travelling to customer factories, service engineering is a hands-on route. Subjects like maths, physics, design and technology and computing all help, and apprenticeship-style training is common in engineering firms.
Website: uk.dmgmori.com
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