Treatwell

A London-headquartered beauty and hairdressing booking platform that also provides salon management software.

About Treatwell

Treatwell is a platform for the hair and beauty industry. For customers, it is a booking website and app where you can find and book appointments at hairdressers, barbers, nail bars and spas. For salons, it provides management software that handles diaries, online bookings and payments, so that the business can spend less time on paperwork.

Its stated mission is "to digitally revolutionise the hair and beauty community". On its About page, Treatwell says it wants to give everyone "the freedom to book the perfect salon experience, at any time or place". It points out that many salons still use pen and paper and that only a small share of bookings are made online, which is the gap it aims to close with software.

Treatwell's UK address is on St Andrew Street in London EC4A, and its company number is 06457679. A company profile on Built In London says it was founded in 2008 and lists around 750 employees. The company's own About page says it has a team of around 700, with over 75,000 salon partners in 15 countries and over 5 million bookings a month. Figures differ between pages and dates, so treat them as approximate company claims. The same About page says it is working to give salons modern tools, because it reports that about 80 percent still use pen and paper. Job listings in London and Bristol show it hires in the UK beyond its London base.

On the culture side, Treatwell describes its people as "passionate and brilliantly talented". A company profile gives its values as Ambition, Speed, Collaboration and Impact. Recent London listings include B2B marketing and growth roles, CRM marketing, inbound sales, PR and financial services, plus the software and product jobs you would expect from a technology company. The listing also gives conflicting information on how much time is spent in the office, so confirm expectations when you apply.

Treatwell is a useful example of how technology reaches small businesses in consumer services. A typical team covers sales who help salons sign up, marketing for both consumers and salons, customer support, product and engineering, and finance. We did not find a published breakdown of London teams, so check the company's careers page for current roles.

What they do

• {'desc': 'Customers find and book hair, beauty and wellness appointments.', 'title': 'Online booking'}
• {'desc': 'Diary, bookings and payments for salons.', 'title': 'Salon management software'}
• {'desc': 'Helps salons reach new customers through the platform.', 'title': 'Marketing for salons'}

Key facts

• Founded 2008; UK company number 06457679 (own About page and profile)
• London address: 6 St Andrew Street, EC4A 3AE
• Around 700 people; 75,000+ salon partners in 15 countries (own claim)
• Values listed as Ambition, Speed, Collaboration and Impact (Built In London)

Website: www.treatwell.co.uk