general and life insurer (UK arm of global group) · Insurance

Zurich Insurance UK

The UK arm of the global Zurich Insurance Group, offering personal, business, life and protection insurance from 18 offices.

About Zurich Insurance UK

Zurich Insurance UK is the UK business of Zurich Insurance Group, which was founded in 1872 and has its group headquarters in Zurich, Switzerland. In the UK it sells insurance and long-term savings products to people, businesses, charities, local authorities and the public sector. Its personal products include life cover, income protection, critical illness, travel and self-build insurance, plus pensions and retirement products.

Zurich says its aim is to create "a brighter future for our customers, our partners, our people, and the planet" through products and services that have a positive effect on people's lives. It also says it wants to be a leader in responsible business. Another profile describes the group as "one team, one purpose" with shared values and commitments to customers, people and communities. Zurich also has a charity arm, the Zurich Community Trust, which runs financial and non-financial community support programmes.

Zurich lists 18 UK offices: Belfast, Birmingham, Bristol, Cardiff, Chelmsford, Chichester, Chipping Norton, Croydon, Farnborough, Glasgow, the Isle of Man, Leeds, London, Manchester, Newcastle, Swindon, Whiteley and Wolverhampton. A UK case study names Swindon and Whiteley, near Portsmouth, as its large sites, with London, Glasgow, Birmingham and Cardiff as other offices. Zurich says it employs over 4,500 people in the UK. A separate jobs-site profile lists locations in Birmingham, Fareham, London (Mark Lane), Rushmoor and the Winchester district, and notes that employees can work remotely.

On culture, Zurich says its offices are "modern and inclusive environments that encourage creativity and productivity". Its careers page highlights diversity and inclusion work built on five pillars, plus family-friendly and flexible working. A UK case study (undated) said every job is advertised as available part-time or as a job share and that its FlexWork approach led to a 25% increase in women applying for jobs at all levels. Treat these as the company's own claims and ask about current policies.

People at Zurich UK work in many kinds of role. There are underwriters who decide what risks to insure, claims handlers, risk engineers who visit customer sites, customer service and sales teams, actuaries and technology staff. Because Zurich serves brokers, financial advisers, charities, corporate customers and the public sector, you can find work that suits an interest in numbers, people, engineering or technology.

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Key facts

Website: www.zurich.co.uk

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